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Sales Skills

Home | Business Optimisation

Approved by CPD

Sales Skills

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

Price

€50.00

Award

3 CPD Units

Duration

  2h

Presentation Skills

Home | Business Optimisation

Approved by CPD

Presentation Skills

Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Price

€50.00

Award

2 CPD Units

Duration

  55m

Objective Setting

Home | Business Optimisation

Approved by CPD

Objective Setting

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

Price

€50.00

Award

2 CPD Units

Duration

  30m

Customer Service

Home | Business Optimisation

Approved by CPD

Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Price

€50.00

Award

3 CPD Units

Duration

  1h 15m
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